P1 Consulting is an Australian services and solutions company specializing in the ServiceNow platform. With over a decade of experience in the Australian market, their consultants collectively bring more than 20 years of expertise in ServiceNow and over 30 years in IT Service Management consulting and delivery. They focus on analyzing and identifying opportunities for automation and efficiency within business processes, aiming to enhance productivity and improve management outcomes.
Key Features and Functionality:
- Platform Management: Comprehensive services including planning, execution, upgrades, testing, issue resolution, health checks, data and licensing reviews, and integration with identity management providers.
- Professional Consulting: Expertise in implementation services across the ServiceNow platform, platform development, architecture and integration, access and identity management, facilities management, and custom consultancy.
- Service Portals and Mobile Apps: Development of user-friendly portals and mobile applications utilizing ServiceNow’s Service Portal technology to enhance user experience and productivity.
- Managed Services: Provision of specialized resources ranging from ServiceNow Administrators to dedicated Project Managers to meet specific resourcing needs.
- Enterprise Service Management: Building and deploying business applications to improve productivity, efficiency, and service delivery across organizations.
Primary Value and Solutions Provided:
P1 Consulting delivers significant value by enhancing employee productivity and customer experience through the strategic implementation of ServiceNow solutions. Their services lead to improved customer success, cost reduction, and increased responsiveness. By focusing on automation and efficiency, they help organizations streamline operations, reduce manual tasks, and achieve better management outcomes. Their expertise ensures that businesses can effectively leverage the ServiceNow platform to meet their unique needs and objectives.