Origo BPO

3 reviews

Origo BPO specializes in building dedicated remote teams for mid-market companies, enabling them to centralize and scale back-office operations efficiently. By handling tasks such as customer service, billing, collections, and technical support, Origo allows businesses to focus on growth and client service while reducing overhead costs and increasing profitability. Key Features and Functionality: - Comprehensive Back-Office Support: Origo manages a wide range of functions, including customer service, billing, collections, portal administration, technician support, accounting, dispatch, preventative maintenance, remote sales, and data analytics. - Operational Improvement: Beyond staffing, Origo develops and executes Value Creation Plans to enhance team productivity, resolve operational issues, and implement workflow automation through technology. - Scalability: With established systems and a vast talent pool, Origo can rapidly scale teams to meet client needs, whether adding 10 or 100 team members. - One-Call Recruiting: Clients can expand their teams with a single call to a Client Success Manager, ensuring quick deployment of trained staff within weeks. - Guaranteed KPIs: Origo ties its compensation to performance, committing to financial penalties if agreed-upon key performance indicators are not met. Primary Value and Solutions Provided: Origo BPO addresses critical challenges faced by mid-market companies, such as talent acquisition difficulties, escalating payroll costs, and time constraints on executives. By outsourcing back-office functions to Origo, businesses can: - Free up internal teams to concentrate on growth and client service. - Reduce overhead expenses and enhance EBITDA. - Improve cash flow through efficient invoicing and collections. - Increase local team productivity and reduce staff turnover. - Achieve value creation plans and synergies more effectively. By partnering with Origo, companies can scale operations, boost profits, and focus on strategic initiatives, all while ensuring their back-office functions are managed by experienced professionals.