Opstream has been a great addition to our operations. The implementation was straightforward with clear guidance from the support team, who were responsive and knowledgeable throughout the process. Integration with our existing systems was smooth and required minimal customization. The platform’s intuitive design made onboarding quick for our team, and ongoing support continues to be exceptional. Overall, Opstream delivers a very user-friendly experience backed by a dedicated customer success team.

Since adopting Opstream, we’ve been impressed by the high level of configurability and customization it offers. The orchestration capabilities — from setup through the approval flow — are both sophisticated and intuitive. Integration with our ERP system was relatively easy to set up, with some guidance from the Opstream team. Their responsiveness to requests and issue resolution has been excellent. Adoption across our organization has been strong, and the AI Profiler (which suggests alternative solutions) has proven especially helpful. It enables users to identify tools already available within our stack and request access, rather than initiating a new purchase request unnecessarily.

Vendor onboarding used to be one of the most painful processes in our organization—emails flying around, missing paperwork, approvals getting stuck. With Opstream, it’s all streamlined. The platform guides vendors and our internal team through every step, and we can track progress in real time. No more bottlenecks, no more chasing down signatures. What used to take weeks now takes days, sometimes hours. It’s made procurement a partner to the business instead of a blocker.