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OpenText

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3,149 reviews
  • 206 profiles
  • 167 categories
Average star rating
4.2
Serving customers since
1991
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OpenText File Reporter

1 review

Micro Focus File Reporter (formerly Novell File Reporter) inventories network file systems and delivers the detailed file storage intelligence you need to optimize and secure your network for efficiency and compliance.

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OpenText Legal Knowledge Management

1 review

Access information scattered across the enterprise and beyond with accurate, automated concept search.

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OpenText ZENworks Full Disk Encryption

1 review

ZENworks Full Disk Encryption (formerly Novell ZENworks Full Disk Encryption) reduces the cost of deploying, managing, and troubleshooting encrypted laptops and desktops.

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OpenText Core Web Optimization

1 review

OpenText Optimost is a comprehensive web testing, targeting, and personalization software solution that enables marketers to deliver engaging, profitable websites and campaigns.

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OpenText Core Threat Detection & Response

1 review

OpenText™ Core Threat Detection and Response is an AI-powered cybersecurity solution designed to identify and mitigate insider threats, credential misuse, and advanced persistent threats that often evade traditional security measures. By employing self-learning behavioral analytics, it continuously establishes baselines of normal user and system behavior, enabling the detection of subtle anomalies without the need for manual tuning or additional agents. This proactive approach empowers Security Operations Centers (SOCs) to reduce alert fatigue, prioritize responses effectively, and detect sophisticated threats with greater precision. Key Features and Functionality: - Behavioral Analytics Engine: Continuously monitors and establishes baselines for user and entity behavior to detect deviations indicative of potential threats. - Unsupervised Machine Learning: Adapts to the unique environment of an organization, enhancing detection accuracy over time without reliance on predefined rules. - Context-Rich Alerting: Provides clear, prioritized alerts with detailed explanations, facilitating faster and more informed responses by analysts. - Risk-Based Prioritization: Evaluates the severity and frequency of anomalies, assigning risk scores to help focus attention on the most urgent threats. - Integration with Microsoft Ecosystem: Seamlessly integrates with Microsoft Defender for Endpoint and Entra ID, enriching detection capabilities within existing security infrastructures. - Visual Investigation Dashboards: Offers intuitive timelines, entity heat maps, and user behavior trends to accelerate the investigation process. Primary Value and Problem Solved: OpenText Core Threat Detection and Response addresses the critical challenge of detecting insider threats and advanced attacks that traditional, rule-based security tools often miss. By leveraging adaptive AI and behavioral analytics, it reduces the volume of false positives, thereby alleviating alert fatigue among security teams. This enables organizations to focus on genuine threats, enhancing their overall security posture and ensuring timely responses to potential incidents. The solution's seamless integration with existing security tools, particularly within the Microsoft ecosystem, ensures that organizations can enhance their threat detection capabilities without overhauling their current security infrastructure.

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OpenText AI Operations Management (Operations Bridge)

1 review

OpenText™ AI Operations Management (formerly known as Operations Bridge) is an advanced AIOps platform designed to enhance IT operations by integrating automated discovery, monitoring, analytics, and remediation across multicloud and on-premises environments. By leveraging artificial intelligence and machine learning, it provides comprehensive observability, enabling organizations to proactively manage their IT infrastructure and ensure optimal performance. Key Features and Functionality: - AI-Based Event and Performance Management: Utilizes machine learning algorithms to automatically group related events, reducing noise and accelerating root cause identification. - Embedded Automation: Offers thousands of out-of-the-box operations to automate remedial tasks, enhancing operational efficiency. - Service Performance Insights: Provides real-time visibility into service health by dynamically discovering services and their dependencies across cloud and on-premises environments. - Flexible Deployment Options: Supports various deployment models, including SaaS, private cloud, and on-premises, allowing organizations to choose the best fit for their strategy. - Comprehensive Dashboard and Reporting: Consolidates data from multiple sources into a unified dashboard, offering actionable insights and customizable reporting for informed decision-making. Primary Value and Problem Solved: OpenText AI Operations Management addresses the complexity of managing diverse IT environments by providing a unified platform that enhances visibility, reduces event noise, and automates remediation processes. This leads to improved operational efficiency, faster issue resolution, and a more reliable IT infrastructure, ultimately supporting better business outcomes.

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OpenText Core Service Management

0 reviews

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OpenText™ Data Privacy and Protection Payments

0 reviews

Micro Focus SecureData Payments is a secure payment solution for retail transactions designed to provide complete point-to-point encryption, tokenization and data security.

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OpenText Connected Backup

0 reviews

PC backup for application and user data stored on end-user computers.

Profile Name

Star Rating

1897
920
214
59
59

OpenText Reviews

Review Filters
Profile Name
Star Rating
1897
920
214
59
59
Verified User in Banking
GB
Verified User in Banking
09/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Critical for Compliance, But Needs Refinement

I value OpenText Core Content Management for its robust built‑in audit trail and flexible record retention functionality which is critical for our banking compliance obligations. The audit trail logs every view, download, edit, and permission change within the system, offering complete traceability for any document‑related incidents, which helps in our day‑to‑day risk mitigation. Last quarter we went through an official review with our state regulatory audit vendor. A temporary contract worker on our operations team had received folder access to closed‑loan customer records, and shortly before their assignment ended, they downloaded a batch of borrower disclosure files. We did not catch this action right away, and there was concern they might share that sensitive financial information externally. Thanks to the detailed logging inside OpenText Core Content Management, I could pull up the exact timestamps, user ID, and list of every file they had touched. I compiled that report and submitted it directly to our auditor, showed them I had already revoked all leftover system access for that temp worker. That concrete log evidence kept us from receiving a formal regulatory penalty that could have hurt our branch standing. I also appreciate the ability to set automated retention policies, which automatically archive or flag documents based on their legal storage timeframes. Not long ago one of my coworkers tried to bulk‑delete a group of old loan closing files thinking they were past their required holding period. The retention policy triggered a hard block and popped up a warning notice, stopping them from wiping records we still needed to keep for two more years. These features, although not without their drawbacks, notably the configuration complexity, significantly remove compliance risks and support our regulatory requirements.
Verified User in Telecommunications
AT
Verified User in Telecommunications
08/18/2026
Validated Reviewer
Review source: G2 invite
Translated Using AI

Strong SNMP trap processing, but expensive and without a migration path from HP Openview

What I liked best compared to other cheaper tools is the processing of SNMP traps with the distributed agent on the monitored hosts themselves, so the traps didn't have to be sent across the network. And the interpretation of the traps with the Trap to policy function was also great.
A B.
AB
A B.
Data Analyst • Python (Pandas, NumPy, Matplotlib), Excel, Word, Power BI • B.Sc. Data Science Graduate •
08/11/2026
Validated Reviewer
Review source: G2 invite

Simple, Secure File Sharing

What I like best about OpenText Core Share is its simple and secure approach to file sharing and collaboration. It makes it easy to store, access, and share documents from anywhere while keeping important business information protected.

About

Contact

Phone:
+1-519-888-7111
HQ Location:
Waterloo, ON

Social

@OpenText

What is OpenText?

OpenText is a leading Secure Information Management software and services company that provides organizations worldwide with a comprehensive suite of Business AI, Business Clouds, and Business Technology. Its comprehensive suite of software solutions helps businesses across various industries solve complex global problems by delivering innovation in cybersecurity, analytics, content services, business networks, DevOps, IT observability and service management, customer experience, and more. As a result, OpenText solutions provide organizations with the framework to grow, become more efficient, and utilize AI solutions with confidence in a way that’s trusted and secure.

Details

Year Founded
1991
Ownership
NASDAQ:OTEX