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OpenText

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3,149 reviews
  • 206 profiles
  • 167 categories
Average star rating
4.2
Serving customers since
1991
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Zix Email Message Privacy

0 reviews

Zix Email Message Privacy transforms your existing email environment into a secure communications workplace, with point-to-point message encryption and tracking, large file sharing, and e-signature capability – and the compatibility to work seamlessly with other compliance and security services.

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OpenText Endpoint Investigator

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OpenText™ EnCase™ Endpoint Investigator allows organizations to search across multiple systems to locate the information relevant to their case. With EnCase™ Endpoint Investigator, it is easy to preview and collect data over a network, even on employee or contractor systems.

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OpenText Core MDR (Managed Detection & Response)

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Rapid changes in the cyber threat landscape require organizations to uncover hidden risks and threats before they have an impact on the bottom line, operations and reputation. Organizations can no longer rely on perimeter defenses for network security, especially against pernicious ransomware attacks. In addition, many security teams don't have the resources required to effectively monitor security alerts or detect and respond against advanced threats.

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OpenText Core Journey

0 reviews

OpenText™ Core Experience Insights orchestrates customer communication events across all touchpoints to establish great marketing moments across the entire customer lifecycle. Aggregating multiple data sources, Core Experience Insights captures event data for analysis and reporting, tracks customer events and adds analytics and visualization for better customer experiences. With Core Experience Insights, marketers can better manage the customer journey from engagement through acquisition to increase customer satisfaction and retention.

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OpenText Explore

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OpenText™ Explore is a discovery solution that allows business and call center professionals to view cross-channel interactions collectively for a comprehensive picture of customer behaviors and relationships.

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OpenText Customer Data

0 reviews

OpenText™ Experience CDP unifies customer data to enable organizations to deliver the right interaction at the right time, in the right place and in the right context. Providing a common view of customer profile and audience data across various touchpoints, Experience CDP allows businesses to provide relevant and contextual customer experiences and communications.

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OpenText Analytics Cloud

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OpenText™ Magellan™ Integration Center offers the data integration capabilities neccesary to exchange data between all systems in an organization's IT environments and provides a basis for analyzing all enterprise information. With Magellan Integration Center, companies can access and consolidate disparate data and systems to feed data warehouses, operational data stores and analytic applications alongside corporate content repositories and new Web 2.0 technologies.

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OpenText Intelligence

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OpenText™ Magellan™ BI & Reporting embeds compelling reports and dashboards into enterprise applications to increase their value and improve decision-making. With Magellan BI & Reporting, IT teams can leverage capabilities, such as embeddability, security and scalability to address virtually any reporting and dashboarding requirement.

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OpenText Intelligent Classification

0 reviews

Without the right analytic tools, organizations often fail to tap into their unstructured data, such as text. With nearly 80% of all enterprise information being unstructured, the potential lost value is enormous. With text mining, organizations can quickly and inexpensively access and analyze billions of pages of textual content and imagery from internal documents, emails, social media, web pages and more. Text mining goes beyond simply searching for keywords. It uses powerful algorithms to analyze that content, determine what a given piece of text is about and assess its relevance.

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Star Rating

1897
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OpenText Reviews

Review Filters
Profile Name
Star Rating
1897
920
214
59
59
Verified User in Banking
GB
Verified User in Banking
09/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Critical for Compliance, But Needs Refinement

I value OpenText Core Content Management for its robust built‑in audit trail and flexible record retention functionality which is critical for our banking compliance obligations. The audit trail logs every view, download, edit, and permission change within the system, offering complete traceability for any document‑related incidents, which helps in our day‑to‑day risk mitigation. Last quarter we went through an official review with our state regulatory audit vendor. A temporary contract worker on our operations team had received folder access to closed‑loan customer records, and shortly before their assignment ended, they downloaded a batch of borrower disclosure files. We did not catch this action right away, and there was concern they might share that sensitive financial information externally. Thanks to the detailed logging inside OpenText Core Content Management, I could pull up the exact timestamps, user ID, and list of every file they had touched. I compiled that report and submitted it directly to our auditor, showed them I had already revoked all leftover system access for that temp worker. That concrete log evidence kept us from receiving a formal regulatory penalty that could have hurt our branch standing. I also appreciate the ability to set automated retention policies, which automatically archive or flag documents based on their legal storage timeframes. Not long ago one of my coworkers tried to bulk‑delete a group of old loan closing files thinking they were past their required holding period. The retention policy triggered a hard block and popped up a warning notice, stopping them from wiping records we still needed to keep for two more years. These features, although not without their drawbacks, notably the configuration complexity, significantly remove compliance risks and support our regulatory requirements.
Verified User in Telecommunications
AT
Verified User in Telecommunications
08/18/2026
Validated Reviewer
Review source: G2 invite
Translated Using AI

Strong SNMP trap processing, but expensive and without a migration path from HP Openview

What I liked best compared to other cheaper tools is the processing of SNMP traps with the distributed agent on the monitored hosts themselves, so the traps didn't have to be sent across the network. And the interpretation of the traps with the Trap to policy function was also great.
A B.
AB
A B.
Data Analyst • Python (Pandas, NumPy, Matplotlib), Excel, Word, Power BI • B.Sc. Data Science Graduate •
08/11/2026
Validated Reviewer
Review source: G2 invite

Simple, Secure File Sharing

What I like best about OpenText Core Share is its simple and secure approach to file sharing and collaboration. It makes it easy to store, access, and share documents from anywhere while keeping important business information protected.

About

Contact

Phone:
+1-519-888-7111
HQ Location:
Waterloo, ON

Social

@OpenText

What is OpenText?

OpenText is a leading Secure Information Management software and services company that provides organizations worldwide with a comprehensive suite of Business AI, Business Clouds, and Business Technology. Its comprehensive suite of software solutions helps businesses across various industries solve complex global problems by delivering innovation in cybersecurity, analytics, content services, business networks, DevOps, IT observability and service management, customer experience, and more. As a result, OpenText solutions provide organizations with the framework to grow, become more efficient, and utilize AI solutions with confidence in a way that’s trusted and secure.

Details

Year Founded
1991
Ownership
NASDAQ:OTEX