OpenText Core Software Delivery Platform

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OpenText Core Software Delivery Platform is a cloud-based, AI-powered DevOps solution designed to streamline the software development lifecycle (SDLC) from planning through deployment. By integrating various development tools into a cohesive environment, it enhances collaboration, accelerates delivery, and ensures high-quality, secure applications. Key Features and Functionality: - AI-Driven Insights: Utilizes artificial intelligence to identify and address issues early in the development process, reducing manual tasks and minimizing rework. - Unified DevOps Environment: Offers a seamless, end-to-end platform that connects all stages of the SDLC, providing complete visibility and facilitating strategic decision-making. - Built-In Security and Quality Assurance: Incorporates security and quality checks throughout the development process to prevent vulnerabilities and ensure alignment with business objectives. - Automated Continuous Testing: Features codeless testing and automation capabilities to expedite DevOps processes, reduce manual effort, and enable faster feedback loops. Primary Value and Solutions Provided: OpenText Core Software Delivery Platform addresses common challenges in software development by reducing complexity and enhancing efficiency. It accelerates time-to-market through automation and AI, ensures product quality and security with integrated testing and monitoring, and provides strategic insights by aligning development activities with business goals. This comprehensive approach empowers organizations to deliver high-quality software solutions swiftly and securely.

OpenText Core Process Automation

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OpenText Core Process Automation is a Software-as-a-Service (SaaS) application designed to enhance decision-making, expedite case resolution, and improve both customer and employee experiences by automating ad hoc, content-centric processes. It connects people, content, and processes, enabling organizations to swiftly adapt to changing situations and deliver consistent, efficient results. Key Features and Functionality: - Intelligent Process Automation: Defines, optimizes, and automates repeatable business processes, integrating with robotic process automation (RPA) and intelligent document processing tools to standardize operational decisions and ensure consistent execution. - Dynamic Case Management: Provides knowledge workers with access to necessary systems, content, and collaborators, facilitating informed decision-making and efficient case progression. - Enterprise Integration: Offers a unified information layer that makes data from various systems—such as content services platforms, capture systems, and AI tools—accessible to digital process automation applications. - Mobile Application Development: Embraces a mobile-first approach, ensuring that business users can manage information and tasks anytime, anywhere, and on any device. - Packaged Applications: Delivers ready-made solutions for various business needs, including contract management, citizen services, bid management, new account openings, client servicing, and claims management. Primary Value and Solutions Provided: OpenText Core Process Automation addresses the challenges of managing unpredictable, ad hoc, and content-centric processes that involve diverse stakeholders and information sources. By automating these complex workflows, the solution enhances decision-making, accelerates case resolution, and improves overall productivity. It empowers organizations to deliver fast, consistent results for customer requests or issues, thereby boosting customer loyalty. Additionally, it fosters employee engagement by enabling workers to become more effective problem-solvers, ultimately leading to enhanced operational efficiency and a competitive edge in the market.

OpenText Messaging – Thrust API

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OpenText Messaging – Thrust API is a comprehensive suite of RESTful services designed to facilitate seamless integration of multi-channel messaging capabilities into applications. It enables developers to send and manage communications across various channels, including email, SMS, push notifications, voice, and fax, all from a unified platform. This API suite is tailored to enhance customer engagement, streamline communication workflows, and ensure reliable message delivery. Key Features and Functionality: - Omnichannel Message Delivery: Supports multiple communication channels—email, SMS, push notifications, voice, and fax—allowing for consistent and flexible messaging strategies. - Scalable Messaging: Capable of delivering from one to millions of customized messages, accommodating both transactional and promotional communications. - Real-Time Analytics: Provides insights into message delivery, open rates, clicks, and overall channel performance, enabling data-driven optimization of messaging campaigns. - Security and Compliance: Ensures data protection with encryption, audit trails, and adherence to regulations such as GDPR and SOC 2, safeguarding sensitive information. - Seamless Integration: Offers modern REST APIs that integrate with a wide range of back-end systems, including CRM and customer communication tools, supporting OAUTH 2.0 for secure authorization. Primary Value and User Solutions: OpenText Messaging – Thrust API addresses the need for a unified, scalable, and secure messaging solution that integrates effortlessly into existing applications. By consolidating multiple communication channels into a single platform, it simplifies the development process, reduces operational complexity, and enhances the efficiency of customer communications. Organizations can leverage this API suite to deliver timely, personalized messages, improve customer engagement, and maintain compliance with industry standards, all while benefiting from robust analytics to inform and refine their communication strategies.

Zix Email Message Privacy

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Zix Email Message Privacy transforms your existing email environment into a secure communications workplace, with point-to-point message encryption and tracking, large file sharing, and e-signature capability – and the compatibility to work seamlessly with other compliance and security services.

OpenText™ Group Policy Administrator (NetIQ)

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OpenText™ Group Policy Administrator (formerly NetIQ Group Policy Administrator) is a centralized management tool designed to streamline the administration of Microsoft Group Policy Objects (GPOs) within Active Directory environments. It enables administrators to edit, test, review, and compare GPO changes in a secure offline repository before deploying them into production, thereby reducing the risk of errors and ensuring compliance with organizational policies. Key Features and Functionality: - Granular Delegation Controls: Offers a least-privilege delegation model, simplified role assignment, and cross-domain group policy delegation to minimize complexity and risk. - Offline GPO Management: Provides a secure offline repository for editing, testing, reviewing, and comparing GPOs, complete with version control, rollback capabilities, workflow approval processes, and non-repudiated auditing. - Consistent Policy Management: Enhances productivity and supports governance and compliance through robust event monitoring, flexible alert capabilities, and integration with Security Information and Event Management (SIEM) systems. - Zero Trust Implementation: Supports zero trust strategies by programmatically adhering to established company policies and regulatory controls across the enterprise, ensuring consistent security and configuration policy implementation. Primary Value and Problem Solved: OpenText Group Policy Administrator addresses the challenges associated with managing GPOs by providing a secure, controlled environment for policy development and deployment. It reduces the risk of network outages, security breaches, and compliance failures by ensuring that all GPO changes undergo thorough testing and approval processes before implementation. This approach enhances operational efficiency, supports regulatory compliance, and strengthens the overall security posture of the organization.

OpenText Connected Backup

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PC backup for application and user data stored on end-user computers.

OpenText™ Data Privacy and Protection Payments

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Micro Focus SecureData Payments is a secure payment solution for retail transactions designed to provide complete point-to-point encryption, tokenization and data security.

OpenText Endpoint Investigator

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OpenText™ EnCase™ Endpoint Investigator allows organizations to search across multiple systems to locate the information relevant to their case. With EnCase™ Endpoint Investigator, it is easy to preview and collect data over a network, even on employee or contractor systems.