I like the idea of having everything under one software platform. I like the homogeneity of its architecture. Open smartFlex integrates all of our client's information, which allows us to carry out commercial and operational management promptly and in real-time, including sales processes, management of requests, complaints and claims, consumption measurement management, billing, collection, geographic inventory, supplies and field operations in the different networks. Open Smartflex has various modules that allow us to manage all the database processes executed in the server, allowing us to keep the information updated.

I am impressed by the robustness of this tool and the excellent functional and technical capabilities it offers; I admire the efficiency of its billing rules engine and the accuracy of the query methods. Open SmartFlex is yet another ally that helps simplify and streamline our work. Its flexibility, adaptability and scalability allowed us to include new products, such as Internet and IPTV services, while remaining autonomous. I also like how it integrates with other systems and exchanges information while maintaining integrity.

I love the flexibility and autonomy it provides for product and service modeling, which makes it easier for us to include and offer new business plans quickly; I love the functional robustness and features that OpenSmartFlex provides; it allows us to offer multiple channels to maintain fluid communication with customers, it also allowed us to improve the quality of customer care and support, I love the customized self-service processes it provides, Open SmartFlex allowed us to improve the targeting and increase the profitability of the programs and products we offer in our company.