Olsera is a comprehensive Point of Sale (POS and business management platform designed to support micro, small, and medium enterprises (MSMEs in Indonesia. It offers a suite of tools that streamline operations, manage inventory, and enhance customer experiences, facilitating the digital transformation of businesses. With over nine years of experience, Olsera has assisted more than 85,000 entrepreneurs across 500+ cities and districts in optimizing their businesses.
Key Features and Functionality:
- Inventory Management: Efficiently track and manage stock levels, including supply chain oversight and inventory control.
- Marketing Tools: Create and manage various promotional campaigns to boost sales and customer engagement.
- Customer Relationship Management (CRM: Enhance customer satisfaction through loyalty programs and personalized promotions.
- Employee Management: Oversee staff schedules, attendance (including facial recognition for clock-ins, and performance metrics.
- Online Ordering: Expand sales channels with integrated online ordering for in-store, takeaway, and delivery services.
- Payment Integration: Support multiple payment methods, including e-wallets and QRIS, for customer convenience.
- Marketplace Integration: Seamlessly connect with major Indonesian e-commerce platforms like Tokopedia, Shopee, and Blibli to manage online sales.
- Comprehensive Reporting: Access detailed financial reports, including profit/loss statements, balance sheets, and cash flow statements, in real-time.
Primary Value and Solutions Provided:
Olsera empowers MSMEs by simplifying business operations and facilitating digital adoption. Its all-in-one platform addresses common challenges such as inventory mismanagement, fragmented sales channels, and inefficient customer engagement strategies. By integrating offline and online sales, providing real-time data access, and offering tools for effective employee and customer management, Olsera enables businesses to operate more efficiently, make informed decisions, and enhance profitability. This comprehensive approach supports the growth and sustainability of MSMEs in a competitive market.