Odissia is a comprehensive hotel management software developed by Odissia Systems Inc., designed to streamline and enhance the operations of hospitality establishments. Founded in 2008 by professionals with backgrounds in both the hotel industry and computer technologies, Odissia Systems has grown into an international company headquartered in Chicago, USA. Their software solutions are utilized by over 1,500 hotels, guesthouses, apartments, boutiques, and motels across more than 30 countries.
Key Features and Functionality:
- Hospitality Property Management: Odissia offers a suite of tools including built-in accounting, customer relationship management , catering, employee management, extended stay management, front office operations, global distribution system and online travel agency integration, group management, guest experience management , housekeeping management, loyalty programs, maintenance management, marketing automation, multi-property support, online booking, point of sale , reservations management, reviews management, and support for both single and multi-property operations, including vacation rentals.
- Hotel Channel Management: The software provides features such as inventory management, promotions management, rate management, reservations management, and restriction management, enabling efficient control over various distribution channels.
- Restaurant POS: Odissia includes a restaurant point of sale system with functionalities like delivery management, gift card management, inventory management, loyalty programs, mobile access, online ordering, order management, reporting and analytics, separate and split checks, table management, and tips management.
Primary Value and User Solutions:
Odissia addresses the complex needs of the hospitality industry by offering an all-in-one platform that integrates various aspects of hotel and restaurant management. By consolidating multiple functions into a single system, it reduces operational complexity, enhances efficiency, and improves the overall guest experience. The software's comprehensive feature set allows hospitality businesses to manage reservations, streamline front and back-office operations, optimize marketing efforts, and maintain high standards of service, ultimately leading to increased revenue and customer satisfaction.