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net2phone

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221 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
1996
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168
31
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10

net2phone Reviews

Review Filters
Profile Name
Star Rating
168
31
10
2
10
DG
Dawn G.
07/12/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Was skeptical at first.

Customer service has been awesome and they were able to walk me thru the process of going from analog to VOIP. We have a few issues and every time they were able to resolve
Kiel B.
KB
Kiel B.
04/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Customer service was outstanding throughout the process.

cost and quality of service, as well as technical customer service
Verified User in Medical Practice
AM
Verified User in Medical Practice
03/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Worst customer service and partner support ever.

I cannot think of anything positive to express about net2phone.

About

Contact

HQ Location:
Newark, NJ

Social

@net2phone

What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com