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net2phone

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219 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
1996

Profile Name

Star Rating

167
30
10
2
10

net2phone Reviews

Review Filters
Profile Name
Star Rating
167
30
10
2
10
Kiel B.
KB
Kiel B.
04/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Customer service was outstanding throughout the process.

cost and quality of service, as well as technical customer service
Verified User in Medical Practice
AM
Verified User in Medical Practice
03/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Worst customer service and partner support ever.

I cannot think of anything positive to express about net2phone.
Verified User in Telecommunications
UT
Verified User in Telecommunications
02/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good Service at a Good Price

Their Customer support team is really hands on and gets things resolved. Also not too expensive.

About

Contact

HQ Location:
Newark, NJ

Social

@net2phone

What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com