net2phone

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228 reviews
  • 2 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
1996
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173
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10

net2phone Reviews

Review Filters
Profile Name
Star Rating
173
33
10
2
10
DV
Daniel V.
IT SpecialistMid-Market (51-1000 emp.)
09/17/2024
Validated Reviewer
Review source: Organic

Should have read the fine print.

The software for providing telecommunications to our business for Microsoft Teams via Direct Connect was somewhat straightforward. That is the extent of the good things to say about net2phone.
Paul B.
PB
Paul B.
PresidentSmall-Business (50 or fewer emp.)
09/15/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Solid, responsive, and easy to use.

Cost efficient, solid platform, easy to use, fast customer support, project manager on every size client.
LR
LaRae R.
Office ManagerSmall-Business (50 or fewer emp.)
08/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Awful

This is the worst choice we have ever made. They cut our old phone lines when installed so it would cost us $40k to switch back to any other carrier. These phones do not work the customer service is bad too. We can not contact each other in the same building let alone sustain clear calls. I would never think this company is someone to work with. Ever.

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HQ Location:
Newark, NJ

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What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com