net2phone

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228 reviews
  • 2 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
1996
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Star Rating

173
33
10
2
10

net2phone Reviews

Review Filters
Profile Name
Star Rating
173
33
10
2
10
Eduardo G.
EG
Eduardo G.
Mid-Market (51-1000 emp.)
10/28/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Simple, Intuitive, and Hassle-Free Phone Management

I find it easy to manage the assignments and updates of my colleagues' extensions, and the configuration panel is very intuitive. I also value the console for managing their phone extensions and understanding the call flow. The initial setup was very easy: we just shared a couple of details with the account executive, and the corresponding area took care of all the management. net2phone has met our needs, and I highly recommend their service; I would give it a 10, and more if I could.
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
10/28/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Reliable telephony that automates orders in seconds

I like the reliability that net2phone provides us with every challenge we present, integrating functionalities or improving others. The IVR automates call handling and confirms orders. It also allows customers to request units for different addresses they have registered as usual and resolve their order in seconds. The transition was quite transparent, and net2phone adapts to different businesses.
VT
Vince T.
IT Support SpecialistCivil EngineeringMid-Market (51-1000 emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable, Cost-Effective Cloud Phone System with Great Flexibility

Net2Phone has been a reliable, cost-effective, and user-friendly business phone solution for our organization. As an IT administrator, I appreciate how easy it is to manage users, configure extensions, and support employees across multiple office locations. One of the biggest advantages is the flexibility of its cloud-based platform. Employees can make and receive business calls from their desk phones, computers, or mobile devices. The web-based softphone is especially useful for remote and hybrid workers, allowing us to reduce our dependence on physical desk phones and save thousands of dollars annually. Overall, Net2Phone offers excellent value, useful features, and the flexibility our business needs. I would rate it 9 out of 10!

About

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HQ Location:
Newark, NJ

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What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com