net2phone

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4.5 out of 5 stars
228 reviews
  • 2 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
1996
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net2phone

201 reviews

Hosted VOIP Solution

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uContact

27 reviews

uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification and many others features.

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10

net2phone Reviews

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Profile Name
Star Rating
173
33
10
2
10
Larry M.
LM
Larry M.
It and CommunicationsSmall-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great support but not an equally great service, especially the UI.

|net2phone
Best thing about Net2Phone is their support. They have been prompt to respond and eager to help with whatever problem I've thrown at them. I couldn't ask for more from a support staff than I've seen from Net2Phone.
Alicia A.
AA
Alicia A.
Responsable de operacionesMid-Market (51-1000 emp.)
10/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Agile Migration and Great Support, with Challenges in Telephony

|net2phone
I like the predisposition of the executives: they follow up, respond immediately, take complaints very seriously, resolve them quickly, and are very kind. I was surprised by the robustness and versatility of Ucontact; since we implemented it almost four months ago, we haven't had any downtime. The migration was quick: in less than 15 days, we had 90% of the clients migrated and working perfectly. The initial setup was very simple, and by Wednesday after starting training on Monday, 80% of the clients were already managing. It also solves the immediate hiring of channels, and the client's own CRM design coexists perfectly with the need.
kerri e.
KE
kerri e.
ownerSmall-Business (50 or fewer emp.)
09/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Calling Customers from My Personal Cell Phone with Our Business Number is a Game-Changer

|net2phone
my favorite feature is that i can now call customers from my personal cell phone using the app and it shows up as my business number

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HQ Location:
Newark, NJ

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What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com