net2phone

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228 reviews
  • 2 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
1996
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173
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10

net2phone Reviews

Review Filters
Profile Name
Star Rating
173
33
10
2
10
Jennifer C.
JC
Jennifer C.
Administrative AssistantSmall-Business (50 or fewer emp.)
01/06/2026
Validated Reviewer
Review source: Thank You page

Effortless Call Tracking and Remote Work Made Easy

I like net2phone because it allows me multiple ways to track calls, missed calls and voicemails. It is simple and easy to use as well. They have a desktop version that allows you to work and receive calls remotely.
JG
Jennifer G.
IT SYSTEMS ANAYLSTInformation Technology and ServicesMid-Market (51-1000 emp.)
06/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

Not the best option for a VOIP telephone service provider

Their online portal is somewhat easy to use an manage.
Heather S.
HS
Heather S.
Executive DirectorSmall-Business (50 or fewer emp.)
04/17/2025
Validated Reviewer
Review source: Organic

Superior product, exceptional service

While net2phone's product is not too different functionally from others, it is the customer service and support that sets it apart. Often the sales folks are accommodating but as soon as the contract is signed, the support disappears. This is not the case with net2phone - they are responsive and super helpful. Highly recommended.

About

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HQ Location:
Newark, NJ

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What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com