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net2phone

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221 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
1996
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168
31
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10

net2phone Reviews

Review Filters
Profile Name
Star Rating
168
31
10
2
10
Verified User in Consumer Services
AC
Verified User in Consumer Services
12/06/2023
Validated Reviewer
Verified Current User
Review source: In-app

Helpful with time sensitivity!

We have used net2phone for almost 10 years and it is mostly perfect!
AN
10/26/2023
Validated Reviewer
Verified Current User
Review source: In-app

Mark at Net2Phone makes this company the best!

My husband's business was undergoing a hostile takeover attempt. Mark helped me during my lowest point. He quickly resolved the matter and found an amazing "out of the box" solution. Fighting an evil hostile company was daunting but having an Angel like Mark helping us was beyond amazing. Thank you !!! ( He has a lovely Irish accent too)
Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
10/18/2023
Validated Reviewer
Verified Current User
Review source: In-app

Efficient and Happy to help.

Over multiple interactions with a variety of individuals (from support to Customer Satisfaction to Acct Management) each person was enthusiastic to help and ensured any 'transfer' to another dept/individual was complete prior to stepping away from the call.

About

Contact

HQ Location:
Newark, NJ

Social

@net2phone

What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com