net2phone

Show rating breakdown
228 reviews
  • 2 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
1996
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Profile Name

Star Rating

173
33
10
2
10

net2phone Reviews

Review Filters
Profile Name
Star Rating
173
33
10
2
10
Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
03/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Worst customer service and partner support ever.

I cannot think of anything positive to express about net2phone.
Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
02/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good Service at a Good Price

Their Customer support team is really hands on and gets things resolved. Also not too expensive.
Verified User in Consulting
IC
Verified User in Consulting
Mid-Market (51-1000 emp.)
02/05/2024
Validated Reviewer
Verified Current User
Review source: In-app

Net2Phone and MS Teams Integration and support for WFH and On-Prem is excellent.

Onboarding and setup was seamless with both MS Teams and On-Prem physical phones.

About

Contact

HQ Location:
Newark, NJ

Social

What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com