net2phone

Show rating breakdown
228 reviews
  • 2 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
1996
Profile Filters

All Products & Services

Profile Name

Star Rating

173
33
10
2
10

net2phone Reviews

Review Filters
Profile Name
Star Rating
173
33
10
2
10
JG
Joel G.
Service Desk Team LeadSmall-Business (50 or fewer emp.)
04/21/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple Queue Setup, but Reporting and App Stability Need Improvement

Simple phone system with ability to create MSP-required queues for different scenarios
Jose V.
JV
Jose V.
Operations ManagerSmall-Business (50 or fewer emp.)
03/03/2026
Validated Reviewer
Review source: Organic

Limited Support and Follow-Up Hold Back an Otherwise Simple MS Teams Integration

It’s simple for users, and the integration with MS Teams works well almost all the time.
Verified User in Financial Services
EF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
02/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Highly Configurable Platform with a Great Support Team

It’s highly configurable, and the support team has been great to work with.

About

Contact

HQ Location:
Newark, NJ

Social

What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com