We use Mews as our Property Management System, and we couldn’t be happier with the experience. One of the standout aspects is the open API and the wide range of integrations, which allow us to connect different tools and platforms seamlessly. As a result, our overall operational efficiency has improved significantly.
Another major advantage is how easy Mews is to learn and use. Across all departments, including front office, housekeeping, and accounting, it has proven to be intuitive and user-friendly. The modern interface, combined with cloud-based access, keeps daily tasks smooth and efficient, while also making onboarding new team members incredibly straightforward.
Having onboarded over 50 properties to Mews, I can confidently say that implementation has been much easier compared to other platforms we’ve used. Whether it was a brand-new property, a takeover from another Mews environment, or a transition from a different PMS, the process has consistently been smooth and efficient.
Additionally, customer support has been excellent. The team is responsive, knowledgeable, and clearly committed to delivering a strong user experience.
JZ
Jeff Z.
Chief Executive Officer at Hollywood Hotel, Chateau Celeste & Hollywood Distillery
I find Mews incredibly useful for managing all of our reservations and rates, which is significant for driving revenue. It's fantastic that it connects with so many distribution systems, enhancing our network and helping us earn more room revenue. Mews is the most comprehensive and easiest system to use for integrating with distribution systems, thanks to their ever-expanding Mews marketplace, which always offers something new. I really enjoy the Mews community where I can engage with other users, staff, and product managers working on enhancements. Plus, their convention in Amsterdam, which I attended, was great. The setup process was easy with a product manager guiding us, and everything was done online, involving many different teams worldwide.
What we like most is how easy it is to handle and how great the possibility is to integrate other products. The automations help us every day to reduce manual effort and have more time for our guests - without annoying administrative effort.
Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on memorable guest experiences. The Mews platform spans PMS, POS, RMS, Housekeeping and Payments, helping hoteliers move from property management to profit management. Powering 15,000 customers across 85 countries, the company was named Best PMS (2024, 2025, 2026), Best POS (2026) and listed among the Best Places to Work in Hotel Tech for six years running by Hotel Tech Report.