It's integration with the restaurant management system Formitable

The most useful feature in my opinion is exporting data that is needed in excel format. This feature was especially useful during COVID-19-related lockdowns when I and my team had to contact all our upcoming visitors across various locations and inform them about their options (cancellation, credit offers, refunds, reimbursements, etc.) within very tight time constraints. This posed a serious issue as gathering all the necessary information manually would have taken an unacceptable amount of time. This was evidently extremely important for our staff and management, as customer care is of utmost importance at wombat's City Hostels. Another wonderful core feature, that was beyond necessary for my team (Reservations Agents) was the ability to manage multiple MEWS profiles for different accommodation locations (in our case it was 5-6 properties: Vienna, Budapest, London, Munich and Venice).

Mews Systems is a very young progressive company that wants to challenge the status quo. They are dynamic progress thinkers and their system has a unique concept of the ultimate integration tool. This helps them to create an ecosphere where you can find and connect any additional tool, just like constructing with LEGO. Mews has a very easy-to-learn and intuitive design which helps with the quick training of new employees (a characteristic of the Hospitality sector). Cloud-based and robust, Mews has active storage backup that is crucial for times of outages. Your data is secure and always available if any issues occur, Mews will revert to its backup storage and be up and running within minutes. Nevertheless, Mews are dedicated to customer support and keen on building an informed community. Engagement with them is different as they operate like any other Tech company and are always listening to the needs of their partners. Always willing to develop, get better, more complex and more secure.