MetaMorphoSys Technologies offers a comprehensive Digital Insurance Platform designed to revolutionize the insurance industry by providing modular, configurable, and integrated solutions. Built on modern microservices architecture, this platform enables insurance providers to digitize their operations, manage risks effectively, and enhance customer engagement.
Key Features and Functionality:
- Product Configurator, Quotation/Rating & Rules Engine: Facilitates the rapid launch of innovative insurance products using predefined vocabularies, rules, and templates, supported by a unified rating engine for omnichannel distribution.
- Customer Acquisition Platform : Streamlines the sales process with tools for lead management, activity tracking, quotations, electronic applications, e-signatures, document handling, automated underwriting, policy issuance, and sales analytics.
- Customer Engagement Platform : Enhances customer relationships through features like family profiling, policy management, renewals, loyalty rewards, health and wellness programs, telematics, claims processing, and renewal management.
- Sales Analytics & Recommendation Engine: Provides insights for cross-selling and up-selling opportunities, sales propensity analysis, customer profiling and segmentation, robo-advisory services, and a notification engine.
- Underwriting Engine : Offers automated underwriting and straight-through processing , along with an underwriting workbench for manual assessments.
- Claims Engine: Manages the entire claims lifecycle, including intimation, registration, auto-approval and STP, claims workbench, adjudication and settlement, and fraud analytics.
- New Business Platform & Customer Workbench: Provides end-to-end solutions for new business and renewals, featuring a customer 360 workbench and conversation engine.
- Usage-Based Policy Administration Platform: Supports pay-as-you-go and on-demand insurance models, offering flexible policy administration.
Primary Value and Solutions Provided:
MetaMorphoSys Digital Insurance Platform addresses the challenges faced by the global insurance industry by offering a scalable and flexible solution that enhances operational efficiency, reduces time-to-market for new products, and improves customer engagement. By integrating various aspects of the insurance value chain—from product configuration and customer acquisition to underwriting, claims management, and analytics—the platform empowers insurers to stay competitive in a rapidly evolving market. Its modular design allows for customization to meet specific business needs, ensuring a future-proof architecture that adapts to changing industry demands.
