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Meltwater

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3,150 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.1
#1 in 9 categories
Grid® leader
Serving customers since
2001
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Meltwater Reviews

Review Filters
Profile Name
Star Rating
1572
1192
253
63
71
Verified User in Public Policy
AP
Verified User in Public Policy
07/22/2026
Validated Reviewer
Review source: Organic

Pricey tool that doesn't seem to have a comparative advantage over competitors

Meltwater's best feature is media and social media monitoring, which is pretty comprehensive and reliable.
Verified User in Consulting
CC
Verified User in Consulting
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Far from my expectations

Customer service is more than good. The platform is easy to use.
Megan M.
MM
Megan M.
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Meltwater is mostly great for social media publishing and monitoring!

They have a new dashboard feature that is very customizable and an interesting way to look at data. It can be a little glitchy, but overall is a cool new feature.

About

Contact

HQ Location:
San Francisco, CA

Social

@Meltwater

What is Meltwater?

Meltwater was founded in 2001 as the world’s first online media monitoring company. Today, we are a publicly traded, global leader in media intelligence and social analytics. We help our customers better understand, influence and engage with their stakeholders, and we are fortunate enough to work with over 27,000 corporate customers in more than 120 countries around the world.

Details

Year Founded
2001