Meltwater

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3,166 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.1
#1 in 10 categories
Grid® leader
Serving customers since
2001
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Meltwater Reviews

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Profile Name
Star Rating
1579
1197
255
64
71
Tristan F.
TF
Tristan F.
DirectorMid-Market (51-1000 emp.)
10/12/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Empowers Social Listening with Ease and Efficiency

I like Meltwater's user experience and its very good UI, which makes it easier to navigate and interact with. I also appreciate its ability to get through pesky paywalls, making access to information hassle-free. Another thing I enjoy is the connection capability, allowing us to have multiple connections to Instagram and Facebook pages for our competitors and industry pages. This gives us a good idea of what our competitors are doing and insight into who is talking about us, even if they aren't tagging us correctly or at all. The explore feature is also useful, as it lets us set up searches for different keywords in different regions, providing valuable insights.
Samiha F.
SF
Samiha F.
Senior AssociatePublic Relations and CommunicationsEnterprise (> 1000 emp.)
10/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Real-Time Monitoring and Easy Media List Building

I really like the real time monitoring and media list building option.
Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
10/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Actionable Social Listening Insights That Power Smarter Marketing with Meltwater

Meltwater helps me gain valuable insights into audience conversations, market trends, consumer sentiment, and brand performance. These insights are incredibly useful in shaping my marketing strategies, planning promotional activities, identifying new opportunities, and making more informed decisions. It allows me to better understand what our audience is talking about, what matters to them, and how we can create more relevant and impactful campaigns. Overall, Meltwater has become an essential tool in my marketing toolkit. I’m genuinely happy to work with them and would highly recommend Meltwater to any marketing professional looking to strengthen their social listening capabilities, improve their marketing strategy, and make a greater impact with their campaigns!

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HQ Location:
San Francisco, CA

Social

What is Meltwater?

Meltwater was founded in 2001 as the world’s first online media monitoring company. Today, we are a publicly traded, global leader in media intelligence and social analytics. We help our customers better understand, influence and engage with their stakeholders, and we are fortunate enough to work with over 27,000 corporate customers in more than 120 countries around the world.

Details

Year Founded
2001