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Meltwater

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3,151 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.1
#1 in 9 categories
Grid® leader
Serving customers since
2001
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Meltwater Reviews

Review Filters
Profile Name
Star Rating
1572
1193
253
63
71
AP
André P.
08/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

A comprehensive media intelligence platform that delivers actionable insights

What I appreciate most about Meltwater is that it brings media monitoring, social listening, and reporting together in a single platform instead of requiring multiple separate tools. We use it to monitor brand mentions, industry trends, and competitor activity across online news and social channels, and the real-time alerts help us react much faster when something important happens. The search functionality is flexible, allowing us to build detailed keyword queries that filter out irrelevant results. I also like the dashboards because they make it easy to share campaign performance and media coverage with stakeholders without spending hours preparing reports manually. The platform has become an important source of market intelligence rather than just a media monitoring tool.
Tessa N.
TN
Tessa N.
Senior Advisor | Crisis communication, corporate communication, stakeholdermanagement & public affairs, litigation PR, media relations
07/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy-to-Use Interface with Great Insights, But Slow Performance

The interface, it's easy to use and really helps me gaining valuable insights for my clients.
Jitendra S.
JS
Jitendra S.
A potent mix of marketing and technology
07/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

One of the best Social and ORM automation tool

Reports dashboard and Influencers report

About

Contact

HQ Location:
San Francisco, CA

Social

@Meltwater

What is Meltwater?

Meltwater was founded in 2001 as the world’s first online media monitoring company. Today, we are a publicly traded, global leader in media intelligence and social analytics. We help our customers better understand, influence and engage with their stakeholders, and we are fortunate enough to work with over 27,000 corporate customers in more than 120 countries around the world.

Details

Year Founded
2001