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Meltwater

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3,150 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.1
#1 in 9 categories
Grid® leader
Serving customers since
2001
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Meltwater Reviews

Review Filters
Profile Name
Star Rating
1571
1192
253
63
71
Verified User in Education Management
AE
Verified User in Education Management
07/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Thorough Media Monitoring and Media Relations tools, but Pricing Needs More Flexibility

Very thorough media monitoring. I love the Media Centre—it makes sending out releases so easy and accessible for multiple users. It’s also a great place to store contact information for media outlets. The analytics are good, and the Meltwater team is very responsive. Overall, the platform offers great learning opportunities through their learning videos and conferences.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
07/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Andy S.
AS
Andy S.
Senior Digital Media Manager @ The Heartland Institute | End-to-End Video Production, AI/ Zapier Workflow Automation, Donor-Facing Report Creation, Large-Scale Social Media Management
07/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Comprehensive Data Insights, But Needs Stability Improvements

I really like Meltwater. I find the Boolean logic very satisfying to write, and I enjoy the complex nature of crafting these algorithms. I also like how I can quantify and provide interfacing reports based on concepts using data, as I'm a very data-driven person. I'm a big fan of the insight reports and have been getting into the dashboards more.

About

Contact

HQ Location:
San Francisco, CA

Social

@Meltwater

What is Meltwater?

Meltwater was founded in 2001 as the world’s first online media monitoring company. Today, we are a publicly traded, global leader in media intelligence and social analytics. We help our customers better understand, influence and engage with their stakeholders, and we are fortunate enough to work with over 27,000 corporate customers in more than 120 countries around the world.

Details

Year Founded
2001