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MadCap Software

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4.4 out of 5 stars
516 reviews
  • 5 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2005

Featured Products

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MadCap Flare

491 reviews

MadCap Flare allows you to create, manage and publish content to a variety of formats, including print, online, desktop and mobile.

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MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)

2 reviews

MadCap IXIA CCMS is a component content management solution designed to streamline your technical communication process. As an enterprise-class DITA CCMS based on the DITA standard (Darwin Information Typing Architecture), our solution can be tailored to meet your needs. This open XML-based method of managing and creating technical publications, offers technical writers the ability to create and manage technical documents with ease.

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MadCap Syndicate

21 reviews

MadCap Syndicate content management solutions make it easy for regional, national & global organizations to create, publish, reuse, personalize, manage & maintain content at scale.

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MadCap Create

1 review

MadCap Create helps L&D teams deliver consistent, scalable training content faster. Author, manage, and publish courseware from a single source—with built-in collaboration, automated updates, and multi-format publishing to streamline your entire process.

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Product Avatar Image
MadCap Flare

491 reviews

MadCap Flare allows you to create, manage and publish content to a variety of formats, including print, online, desktop and mobile.

Product Avatar Image
MadCap Syndicate

21 reviews

MadCap Syndicate content management solutions make it easy for regional, national & global organizations to create, publish, reuse, personalize, manage & maintain content at scale.

Product Avatar Image
MadCap IXIA CCMS (formerly IXIASOFT DITA CCMS)

2 reviews

MadCap IXIA CCMS is a component content management solution designed to streamline your technical communication process. As an enterprise-class DITA CCMS based on the DITA standard (Darwin Information Typing Architecture), our solution can be tailored to meet your needs. This open XML-based method of managing and creating technical publications, offers technical writers the ability to create and manage technical documents with ease.

Product Avatar Image
MadCap Create

1 review

MadCap Create helps L&D teams deliver consistent, scalable training content faster. Author, manage, and publish courseware from a single source—with built-in collaboration, automated updates, and multi-format publishing to streamline your entire process.

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MadCap Flare Online

1 review

MadCap Flare Online is the most advanced, feature-rich solution for modern content teams. Create, collaborate, and publish smarter with powerful authoring, AI-driven workflows, and cloud-first flexibility.

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Star Rating

345
133
26
6
6

MadCap Software Reviews

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Profile Name
Star Rating
345
133
26
6
6
Warren K.
WK
Warren K.
Chairman at Th3el Pty Ltd
05/22/2026
Validated Reviewer
Review source: Organic

Powerful Tool Once Mastered, Excellent Collaboration Features

|MadCap Flare
I find MadCap Flare extremely easy to use now, even though it was slightly difficult to initially master. It does exactly what I want, and the web pages turn out exactly as I want. It's got all the facilities I need for interconnecting pages and making pages readable, which would otherwise be far too complicated. I need collaboration, and MadCap Flare is helpful in that regard because it allows multiple people to help me, especially when reviewing pages. I think this is far better than any other comparable software. When I started my project, it became clear that this was the only software that would do what I needed.
Adam M.
AM
Adam M.
04/30/2026
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review

Easy Hosted Site & URL Management with Helpful Analytics

|MadCap Flare Online
I like the feature to manage hosted sites, vanities and URLs. You can easily switch sites on and off literally with the flick of a switch. Being able to exclude them from search engine results is cool for commercailly sensitive content. The analytics section is helpful to identify popular pages. Generally these modules compliment the desktop app. The reviews part is great to have collegues review work.
Adam M.
AM
Adam M.
Making documentation great again! 📜💻📈
03/23/2026
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

Powerful Tool for Seamless Documentation Management

|MadCap Flare
I really like the snippets feature in MadCap Flare. It lets me reuse small pieces of content across different parts of the application. If I'm using a line across various products or parts of the UI, I only need to update it once. This single source of truth reduces errors and misinformation. It's also great for productivity because instead of updating the same thing multiple times across the software, I just do it once, and it's updated instantly. I also appreciate the huge amount of YouTube videos and training courses available through MadCap's YouTube and their website. It makes the tool easier to manage independently and is a major strength over the competition. The logical workflow makes it accessible, even if you're new to it.

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HQ Location:
Denver, CO

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@MadCapSoftware

What is MadCap Software?

MadCap Software revolutionizes content management, offering end-to-end solutions for creation, publication, distribution, and analysis of technical documentation and learning and development content.

Details

Year Founded
2005