Luppa is a commercial and post-sale management platform built specifically for custom furniture stores in Brazil. From the first lead to the final installation, Luppa centralizes the entire customer journey in one place.
The commercial module handles leads, pipeline stages, and customer communication — including chat and batch actions — while the post-sale pipeline tracks each project through six stages: inspection, fabrication, assembly, post-assembly, and completion. Each environment has its own deadline management, so nothing falls through the cracks.
A global search engine (Lupa) gives teams instant access to any customer, project, or conversation across the platform.
Luppa is multi-tenant by design, built for teams of all sizes, and hosted on Brazilian infrastructure to comply with LGPD data privacy requirements.
Best for: Custom furniture stores that want to replace spreadsheets and WhatsApp threads with a structured, end-to-end operational system.