Lakhos Group is a digital firm dedicated to the manufacturing industry, specializing in the digitization of revenue operations related to customer experience . As a certified HubSpot Platinum Partner, Lakhos implements CRM ecosystem technologies to enhance internal team efficiency and optimize customer touchpoints. Their mission is to assist manufacturers in developing and executing CRM strategies and ecosystems tailored to their specific needs.
Key Features and Functionality:
- RevOps Audit: Conducts comprehensive assessments to map the customer journey across all digital touchpoints, evaluating a company's digital maturity to develop customer-centric digitalization strategies.
- CRM Implementation: Integrates business processes into modern digital ecosystems by deploying CRM and marketing automation platforms, accelerating sales cycles while considering the company's existing digital infrastructure.
- Continuous Evolution: Supports teams in adopting data-driven approaches for continuous improvement, building digital ecosystems that collect and record data appropriately to optimize digital sales and marketing efforts.
Primary Value and Solutions Provided:
Lakhos Group addresses the challenges manufacturers face in digital transformation by offering tailored CRM solutions that enhance productivity and profitability. By eliminating silos between sales, marketing, and customer service through CRM-ERP/MRP integrations, they streamline operations and foster a collaborative company culture. Their approach focuses on improving operational efficiency, optimizing customer experiences, and driving revenue growth through strategic digital adoption.