Kreeyaa LLC is an IT services and product development company headquartered in San Ramon, California, with over 12 years of experience delivering tailored technology solutions across various industries, including healthcare, retail, life sciences, banking, and high-tech. As a Specialist Partner of ServiceNow, Kreeyaa specializes in implementing and optimizing ServiceNow platforms, offering services in IT Service Management , IT Operations Management , IT Asset Management , Customer Service Management , and Security Operations . Their mission is to streamline workflows, reduce operational costs, and enhance customer and employee experiences, positioning businesses for success in the digital era.
Key Features and Functionality:
- IT Service Management : Automates repetitive tasks, accelerates issue resolution, and enhances employee productivity, enabling IT teams to focus on strategic initiatives.
- IT Operations Management : Provides end-to-end visibility and control over IT infrastructure, ensuring proactive management and uninterrupted operations through AI-powered solutions.
- IT Asset Management : Efficiently manages hardware, software, and cloud resources, ensuring compliance and cost savings throughout the asset lifecycle.
- Customer Service Management : Streamlines customer interactions, automates workflows, and fosters loyalty through personalized support, powered by Now Assist and Agentic AI.
- Security Operations : Enhances security posture by integrating security operations with IT services, enabling rapid response to incidents and vulnerabilities.
Primary Value and Solutions for Users:
Kreeyaa LLC empowers organizations to achieve unparalleled efficiency, agility, and innovation by leveraging the ServiceNow platform. Their expertise in implementing and optimizing ServiceNow solutions enables businesses to automate complex processes, enhance decision-making, and drive productivity at scale. By integrating intelligent AI agents into workflows, Kreeyaa helps clients identify and implement impactful AI use cases, configure and customize agents, and scale AI deployment across departments and regions. This comprehensive approach ensures seamless integration, maximum return on investment, and long-term success in the digital transformation journey.