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KnowledgeOwl

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4.6 out of 5 stars
137 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2015
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KnowledgeOwl

137 reviews

Knowledge base software

Profile Name

Star Rating

115
18
1
2
1

KnowledgeOwl Reviews

Review Filters
Profile Name
Star Rating
115
18
1
2
1
Kathryn G.
KG
Kathryn G.
02/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Clean, Collaborative, and Easy to Scale

|KnowledgeOwl
It strikes the perfect balance between functionality and simplicity — robust enough to support complex documentation needs, yet intuitive enough that our team can manage it without constant technical support.
Charles R.
CR
Charles R.
02/10/2026
Validated Reviewer
Review source: Organic

Intuitive and Reliable with Exceptional Support

|KnowledgeOwl
I really like how easy KnowledgeOwl is to use and how intuitive the UI is. The constant release of new features like the AI chatbot keeps things exciting. The support is fantastic and truly second to none—they're amazing anytime we reach out. The platform is solid, stable, and reliable, and it's reassuring knowing the excellent documentation is available to help us make full use of its features. Setting up extra knowledge bases has been very easy and straightforward as well.
Marie S.
MS
Marie S.
02/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

It combines a clean client interface with an intuitive editor and truly exceptional support

|KnowledgeOwl
KnowledgeOwl is very intuitive and easy to write articles with. It hardly requires any explanations when a colleague needs to support with writing articles. Also for our clients it is very easy to use and find what they are looking for. Their Customer Service and team overall is exceptional - very quick, friendly and most importantly always helpful. They manage to spread a lot of positivity via mail which is really rare these days. Also their own Knowledge Base is very well maintained. Additionally, they update you regularly on new features.

About

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HQ Location:
Broomfield, CO

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What is KnowledgeOwl?

KnowledgeOwl is a knowledge management software platform designed to help businesses create, manage, and share documentation and knowledge bases. The platform offers user-friendly tools for building online help manuals, FAQs, and internal wikis, enabling organizations to streamline information sharing and improve customer support. KnowledgeOwl caters to various industries, providing customizable templates and robust analytics to enhance knowledge accessibility and user engagement. For more information, visit their website at https://www.knowledgeowl.com.

Details

Year Founded
2015