It is a place to store process docs and information for agents

When we were looking for a knowledge base platform, we wanted the following features: SSO, customize branding options, ability for multimedia, and option to add authors. KnowledgeOwl gave it all. We implemented SSO to continue offering security throughout all of our platforms. We were able to customize the page to our brand standars with logo, colors, fonts, layout, etc. You can upload videos, PDFs, and other multimedia. And we pay a price per author or depending on your subcription type instead of paying for number of articles published. It gave us all the items were were looking for.

The KnowledgeOwl platform makes it easy for novice authors to create and maintain kbases. The customer support is second to none. The cost of the platform makes the return on investment business case extremely easy.