Contact Center Services, Healthcare Services, HR Services, Software Services and F&A Services
KG Invicta Services (KGiS is a leader in experience-centric Business Process Consulting and Management (BPCM services, offering comprehensive solutions across various domains to enhance operational efficiency and customer satisfaction.
Key Features and Functionality:
- Contact Center Services: Provides customer support, sales support, technical support, collections, and chat support to ensure seamless communication and customer engagement.
- HR & Talent Services: Offers permanent staffing, contract staffing, executive search, Recruitment Process Outsourcing (RPO, and professional services to meet diverse human resource needs.
- Healthcare Support Services: Includes appointment scheduling, insurance verification, medical coding and billing, accounts receivables, private pay collections, accounts payable, patient surveys, clinical documentation improvement, healthcare finance consulting, audit services, and Radiology as a Service (RaaS.
- Software Services & Automation: Develops solutions such as airborne image processing software, helpdesk systems, telehealth platforms, learning management systems, call center CRM solutions, card management platforms for banks, mortgage brokerage applications, and Wait Wise.
- Finance & Accounting Services: Provides Know Your Customer (KYC and Anti-Money Laundering (AML services, procure-to-pay services, order-to-cash services, record-to-report services, mortgage back-office support, collections, and revenue cycle management.
Primary Value and Solutions:
KGiS delivers end-to-end BPCM services that enable businesses to focus on their core competencies while ensuring operational excellence. By leveraging technological capabilities and a skilled workforce, KGiS provides incremental business value, competitive advantages, and improved results for clients across various industries.