iVvy has completely transformed the way we manage our business across our 80 hotels. Having one central system means we can update, track, and standardise processes across the entire group with ease, a massive benefit that ensures consistency and efficiency. The platform continues to progress with technology, with every update delivering thoughtful and considered features that truly enhance the way we work. Tools like the Virtual Run Sheets and automated e-documents have removed layers of admin, while the ability to produce all our group and corporate contracts directly in iVvy, and seamlessly integrate with Opera, has simplified what was once a time-consuming process. Beyond venue and event management, we also use iVvy as our CRM, giving our sales teams a complete view of opportunities, quotes, and client interactions in one place. This has strengthened collaboration and helped us manage client relationships more effectively. The iVvy support team has been exceptional, always responsive, knowledgeable, and proactive. With their ongoing training, our team continues to grow in confidence and capability, ensuring we get the most out of the system. For us, iVvy isn’t just software, it’s a scalable, evolving solution that makes our operations smarter, our teams more connected, and our clients’ experiences even better

The user-friendly interface is one of the first things that stood out to us. From the moment we started using the platform, it was clear that Ivvy was built with event professionals in mind. It's intuitive, clean, and incredibly easy to navigate – which means less time spent training and more time spent planning exceptional events. Ivvy has streamlined our workflows in a way we didn’t think was possible. From diary management to quotes, contracts, templates and event orders - it has everything we need is in one place. Ivvy does everything we need – and more. It has allowed us to scale our operations without sacrificing quality or attention to detail. Whether it’s managing a large corporate function, a wedding, or a bespoke private event, the platform handles it all seamlessly. A special mention also needs to go to their support team, who have been consistently outstanding. Anytime we’ve had a question or needed assistance, their response time has been incredibly fast – usually within 15 minutes. It’s rare to find that level of service and responsiveness, and it truly makes a difference in a fast-paced events environment. Ivvy has become an essential part of our events ecosystem at Howard Smith Wharves. It’s more than just software – it’s a game-changer for how we plan and deliver events. I would wholeheartedly recommend it to any venue or event professional looking to enhance their productivity and elevate their client experience.

iVvy turned me from a frazzled sales manager into a cool, calm professional I always pretended to be. Bookings, contracts and invoices are now done with ease, and I get to spend more times with clients instead of my diary and spreadsheets.