IPTel - communication solutions for business growth

0 reviews

IPTel is a cloud-based platform that enables businesses to combine all communication channels into a single environment. It integrates IP telephony, auto-dialing, CRM, messengers, email, auto-responder, and speech analytics to provide a full cycle of customer communication and improve team efficiency. IPTel supports customization and scalability, making it the optimal solution for companies of all sizes and industries. Key features: IP Telephony (IP ATC): Continuous call management with call forwarding, recording, and analysis features. Auto Caller and Auto Attendant: Efficiently manage bulk calls, reminders, and messages. CRM: Manage customer data, interaction histories, and automate tasks. Integration with messengers: Support for Telegram, Viber for multichannel communication. Voice Analytics: Automatic call analysis to improve the quality of service. Voice Fake Detector: Protect against voice fraud with deepfake voice detection technology. Integrations: IPTel has an open API that allows you to easily integrate the platform with popular CRM systems (e.g., Pipedrive, KeyCRM) and other corporate solutions. This provides the flexibility to customize to the specific needs of the company. Support and services: IPTel users can count on: 24/7 technical support via online chat, email, or phone. Development team: To adapt and customize solutions to business needs. Detailed training materials: Instructions and online consultations for quick implementation and training. Results of use: Financial services company: Reduced call handling costs by 25% with auto-callback. Medical center: Improved the quality of customer service by implementing speech analytics to evaluate the work of operators. Contact center: Reduced request processing time by 40% by combining communication channels. Why choose IPTel? An integrated approach: combining communication, sales, and automation. Easy implementation and scalability. Reliable data protection and integration with modern systems. Customized solutions for any business needs. IPTel is the choice of companies seeking to optimize communications, increase business efficiency and ensure the safety of their customers. Supported languages Ukrainian, English, Russian. Sales automation: Integration with CRM to automatically create and update customer cards. Auto-call functionality for quick communication with potential customers. Built-in call scripts for managers to increase conversions. Lead management: segmentation, prioritization, and transfer between departments. Reminder function for timely contact with customers. Marketing automation: Mass mailings via SMS, email, WhatsApp, Viber, and Telegram with audience segmentation. Launch marketing campaigns with real-time performance analysis. Personalize messages to increase customer engagement. Auto-notifier for reminders about events, promotions, or order statuses. Integration with analytics platforms to track campaign ROI. Customer support: Combine all communication channels (calls, messengers, email) in one interface. Automatic distribution of calls and messages between operators. History of customer interactions for quick resolution of requests. Built-in speech analytics to evaluate the quality of operators' work. Additional features such as Voice Fake Detector to ensure customer security. Reporting and analytics: Interactive dashboards for monitoring sales and support KPIs. Analyze calls and messages to identify problem areas in the team's work. Generate automated reports by any parameters. Prediction of customer behavior based on historical data. Features: Analytics: Emotion Analytics Speech Analytics AI Voice Analytics AI Voice Fake Detector Reporting Realtime Call Quality Call Routing: ACD (Call routing, queues, and more) IVR Call Forwarding SIP Numbers Click-to-call Tracking: Call Recording Call Scripts Website Callback Widget AI Solutions: AI Assistant AI Voice Analytics AI Voice Fake Detector Predictive Dialer Dialing Solutions: Auto Dialer Robo Dialer Power Dialer Predictive Dialer CRM & Integrations: CRM Integration with CRM Integration with Email Viber-bot Integration Telegram-bot Integration Messaging & Communication: SMS Viber-bot Integration Telegram-bot Integration Personalization: Greetings Personalized Greetings Collaboration Tools: Conferences Free Trial Voice Processing: Text-to-Speech IVR Callback & Support: Callbacks Website Callback Widget Telephony Features: Cloud Telephony Webphone SIP Numbers Prices and tariff descriptions are here: https://iptel-dialer.com/prices