Incite® is a mobile-first communications, training, and task management platform designed to empower frontline teams by providing immediate access to essential information and skills. This enables organizations to boost revenue, enhance productivity, and foster impactful customer engagements.
Key Features and Functionality:
- Interactive Kiosks: Transform in-store experiences by bridging the digital-physical gap, engaging customers like never before.
- Customer Engagement Hub: Create meaningful connections with customers by sharing product information, design inspiration, and more.
- Intuitive Content Creation: Utilize a drag-and-drop publishing tool to develop interactive, media-rich content without programming skills.
- Branded Interface: Engage users through a highly-branded interface that inspires participation beyond just displaying a logo.
- Real-Time Data: Provide leaders with live data to ensure the frontline is set up for success.
- Multilingual Support: Broadcast messages globally and allow local stakeholders to publish specific communications and training that resonate.
- Zoom Integration: Easily track attendance, check for understanding, and invite large teams to meetings through seamless Zoom integration.
- Security and Compliance: Ensure data protection with PCI compliance and device-agnostic access, enabling teams to access training and communications wherever needed.
Primary Value and Solutions Provided:
Incite® addresses the challenge of keeping frontline teams informed and skilled in today's fast-paced environment. By offering immediate access to critical information and training, it ensures that employees are prepared to deliver exceptional customer experiences. The platform's real-time data capabilities allow leaders to monitor participation and consistency, fostering a culture of continuous improvement. Additionally, its multilingual support and integration features enable organizations to maintain effective communication across diverse teams and locations.