COMPANY DESCRIPTION IncidentVault was built for the risk, safety, and operations teams who understand that how an organization responds to an incident — in the first hours and weeks — determines most of the legal, financial, and reputational outcome. We built a platform that makes incident reporting fast enough for frontline workers to actually use, and powerful enough for risk and legal teams to manage claims, litigation, and insurance from first report through final resolution. PRODUCT DESCRIPTION IncidentVault is an all-in-one incident reporting, investigation, and claims management platform for multi-location businesses. We combine AI-powered risk assessment and urgency scoring, customizable investigation workflows, public incident submission portals, mobile-first offline PWA access, full claims and case management with litigation tracking, insurance policy management, and SOC 2 Type 2 compliance — in a single platform with role-based access, two-factor authentication, and a complete audit trail for every incident, claim, and policy record. WHAT WE DO IncidentVault replaces disconnected incident reporting forms, email-based claim coordination, and spreadsheet-tracked litigation timelines with a single platform that manages the full incident lifecycle — from the moment a frontline worker submits a report through investigation, claim creation, legal tracking, and final resolution. Our AI risk assessment engine scores every new incident for urgency and liability exposure at submission, so risk teams can prioritize response without reviewing every report manually. Our public submission portal allows guests, customers, and third parties to submit incident reports directly — reducing the risk that incidents go unreported because the injured party did not know where to send a report.