Product Avatar Image

illumend

Show rating breakdown
38 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2009

Profile Name

Star Rating

34
2
0
0
2

illumend Reviews

Review Filters
Profile Name
Star Rating
34
2
0
0
2
SL
Steve L.
04/03/2023
Validated Reviewer
Verified Current User
Review source: Organic

MyCOI Reduced Our Risk Exposure!

The MyCOI program is extremely easy to use. I was expecting it to be cumbersome. The Customer Service is outstanding... they always get back to us quickly.
LS
Liz S.
03/31/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great!

myCOI has saved the administrative staff so much time by automating so much of the insurance collection and verification process. The reports that can be run are great, the myCOI staff are responsive, and the platform is easy to navigate and use.
IR
Isabelle R.
03/31/2023
Validated Reviewer
Verified Current User
Review source: Organic

I like using MyCOI

The system takes out having to email so many people for COIs, and the ease of agent portals to decrease unnecessary communications.

About

Contact

HQ Location:
Indianapolis, IN

Social

illumend, from myCOI

illumend, from myCOI, is the next generation of insurance compliance, powered by AI and built for people. We make certificate of insurance (COI) review fast, accurate, and refreshingly simple. Our platform uses automation and natural language understanding to simplify requirements, reviews, and renewals, so compliance moves from confusion to clarity in minutes, not weeks. At the heart of illumend is Lumie™, your AI compliance guide. Lumie interprets insurance terminology in plain language, provides instant feedback on uploaded documents, and walks third-party partners step-by-step to full compliance. Backed by over 45 million documents reviewed and 2 million non-compliant policy lines flagged, illumend brings together 15+ years of industry expertise and next-gen technology to protect businesses from risk, wasted time, and costly claims. Because nobody really understands insurance compliance and with illumend, nobody has to. Specialties: Vendor & Third-Party Insurance Compliance, Certificate of Insurance (COI) Tracking, Third-Party Insurance Compliance Automation

Details

Year Founded
2009
Ownership
myCOI
Website
www.illumend.ai