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HelpKit

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12 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2021

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HelpKit Reviews

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Martin G.
MG
Martin G.
07/03/2024
Validated Reviewer
Review source: Organic

Beautiful, easy to use helpdesk software

HelpKit is an outstanding helpdesk software that integrates seamlessly with Notion, making it incredibly easy to use with minimal implementation effort. Its beautiful design enhances the user experience, providing a professional and polished look to any help center. One of the standout features of HelpKit is its exceptional customer service. Dominik is highly responsive and helpful, ensuring issues or questions are addressed promptly. Overall, HelpKit is a perfect solution for anyone in need of an efficient, aesthetically pleasing, and user-friendly helpdesk platform.
Fred C.
FC
Fred C.
Founder of Prograds. Co-Founder at WeVu.
06/23/2024
Validated Reviewer
Review source: Organic

Helpkit is the best KnowledgeBase/Support site -- simple as that!

It's so easy to structure your support site, create content, collaborate with your team, and publish. The resulting site is just beautiful and SUPER fast. AND there's a widget that works perfectly, so my app itself has onboard support. THEN there's AI. If you want to give your users AI on your knowledgebase, bingo, it couldn't be easier and it's so effective. Look, I'm a cheap, solo founder doing all the product, tech, support, sales, and marketing. I've tried Wordpress plugins and some other solutions. Helpkit makes the support side so much easier. I basically don't get any support tickets! Thanks to Dominik for the incredible work to create this amazing Product!
Erwin L.
EL
Erwin L.
04/14/2024
Validated Reviewer
Verified Current User
Review source: Organic

Very easy to work with, saved me a ton of work and very satisfied with the outcome

For a few years I've been managing some of my projects inside Notion. Eventually one project took off and turned into a full paid product. And I desperately needed a help center to put my FAQ, tutorials and guides on how to use all functionalities of my product. After a quick search I landed on Help Kit and never looked back. I can edit everything in the editor I'm used to (Notion) and it magically gets turned into a full fledged help center. There is almost nothing I had to do after initial configuration, just write/edit articles whenever it's needed. Oh and about customer service, it's crazy fast (which I really care about because I don't have lots of spare time and just want to get things done). I had a few questions when configuring regarding SEO and having the help center on a subdomain, and the founder himself answered within a couple of hours with very comprehensive answers.

About

Contact

HQ Location:
United States

Social

@HelpkitHQ

What is HelpKit?

HelpKit is a platform designed to transform your Notion workspace into a professional, sleek help center or knowledge base. By leveraging the simplicity and flexibility of Notion, HelpKit allows users to effortlessly create and manage a comprehensive help site that integrates seamlessly with their existing tools and workflows. Ideal for businesses or individuals looking to provide clear, accessible information and support to their users or customers, HelpKit offers features such as customizable templates, domain linking, and advanced search capabilities to help you deliver a superior support experience.

Details

Year Founded
2021
Website
www.helpkit.so