It's so easy to structure your support site, create content, collaborate with your team, and publish. The resulting site is just beautiful and SUPER fast. AND there's a widget that works perfectly, so my app itself has onboard support. THEN there's AI. If you want to give your users AI on your knowledgebase, bingo, it couldn't be easier and it's so effective. Look, I'm a cheap, solo founder doing all the product, tech, support, sales, and marketing. I've tried Wordpress plugins and some other solutions. Helpkit makes the support side so much easier. I basically don't get any support tickets! Thanks to Dominik for the incredible work to create this amazing Product!

For a few years I've been managing some of my projects inside Notion. Eventually one project took off and turned into a full paid product. And I desperately needed a help center to put my FAQ, tutorials and guides on how to use all functionalities of my product. After a quick search I landed on Help Kit and never looked back. I can edit everything in the editor I'm used to (Notion) and it magically gets turned into a full fledged help center. There is almost nothing I had to do after initial configuration, just write/edit articles whenever it's needed. Oh and about customer service, it's crazy fast (which I really care about because I don't have lots of spare time and just want to get things done). I had a few questions when configuring regarding SEO and having the help center on a subdomain, and the founder himself answered within a couple of hours with very comprehensive answers.

I was able to get our entire help website for our company up and running using Help Kit really quickly. The video tutorials and simple instructions and dashboard made it a snap. Obviously using notion to write articles is the most optimal way in my opinion and these guys have handed it to us on a silver platter I did have some custom requests and the team led by Dominik and recorded how they did it 🙂 The search is almost instantaneous and the look and design is so modern