Harpia Cloud is a Brazilian consultancy firm specializing in Customer Relationship Management (CRM solutions, with over 17 years of experience in the field. As a Platinum Salesforce partner, Harpia Cloud offers comprehensive services in Sales, Service, and Marketing Cloud implementations, leveraging deep expertise in the Force.com platform to deliver tailored solutions that enhance client relationships and drive business growth.
Key Features and Functionality:
- Certified Expertise: Employs a team of certified consultants proficient in CRM and Customer Experience (CX projects, ensuring high-quality service delivery.
- Comprehensive Service Offering: Provides end-to-end support across all implementation phases, from initial consultation to deployment and ongoing support.
- Industry Versatility: Possesses experience across a diverse range of industries, enabling the development of customized solutions that address specific sector challenges.
- Strategic Partnerships: Holds consulting partnerships with Mulesoft and Tableau, expanding its capability to integrate and analyze data effectively.
Primary Value and User Solutions:
Harpia Cloud empowers businesses to optimize their CRM strategies by delivering customized, cloud-based solutions that streamline sales, service, and marketing processes. By focusing on SaaS methodologies and leveraging the Salesforce ecosystem, Harpia Cloud helps organizations enhance customer engagement, improve operational efficiency, and achieve sustainable growth.