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Hark Technologies

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4.9 out of 5 stars
12 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2021
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Hark

12 reviews

The future is here with Hark! A first of its kind channel that elevates customer experience while making agents more efficient when processing tickets.

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Hark Technologies Reviews

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Cate M.
CM
Cate M.
05/31/2024
Validated Reviewer
Verified Current User
Review source: Organic

Hark is a game changer for our CX team!

|Hark
Our company is an IoT connected complex hardware company, which means customer issues tend to be complex and open-ended. Hark allows us to collect SO much more information about customer issues upfront, which has been instrumental in allowing up to quickly and efficiently problem solve. The Hark team is also incredibly responsive to our feature requests, questions, and has been generous with their time in allowing us to optimize our use of the platform.
SA
Stephanie A.
11/01/2023
Validated Reviewer
Review source: Organic

Impactful to KPI's

|Hark
Hark enables our team to have more one-touch interactions which improves overall agent efficiency and customer satisfaction. We receive a deeper understanding of exactly what our customer is asking with less frustrating back and forth needed to get to the heart of the issue.
Ben S.
BS
Ben S.
11/01/2023
Validated Reviewer
Review source: Organic

Hark is the future & the future is NOW!

|Hark
I love the content we get from our users after they submit a Hark and I love the seamless UI for our users. I love how easy it was to set up. and go live! They're support is 2nd to none honestly! And Hark integrates seamlessly with Zendesk.

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HQ Location:
New York, US

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What is Hark Technologies?

Hark Technologies Inc is a company that specializes in providing modern communication solutions through its flagship platform, SendHark, accessible at https://www.sendhark.com. The platform focuses on enhancing business communications with secure and effective messaging services designed to improve connectivity and information sharing. Hark Technologies Inc combines cutting-edge technology with user-friendly interfaces to offer tailored solutions that meet the specific needs of its clients, ensuring streamlined operations and improved communication workflows.

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Year Founded
2021