It is fun working with happeo as the look and feel are really nice. The tool has a logical structure of pages (this is best to document knowledge) and channels (the communication part). So happeo is a good mixture of both, documenting knowledge in pages and improve communication within different groups via the channels. Nonetheless, it is not a unique knowledge sharing tool as the pages are quite static. But the channels are really good and useful to communication within a team or the whole company. The support of happeo is really quick and competent.

- Intuitive to set up and maintain - Seamless integration with google workspace - Great onboarding and support - Overall user friendliness

Excellent way of collecting and centralizing information via the pages feature. We were able to build a strong knowledgebase with search functionality, a great way of getting all the knowledge to the page that floats around in peoples heads, strongly supported by the review-before-post function. Also, because of the channels, we have significantly improved communication and understanding of other departments' day-to-day operations across the company because we were able to make all information available to all users. Obviously, sensitive information can still be compartmentalized. Since everything is based upon G-Suite, the functionality, especially the search function, is a powerful tool. No matter how much stuff you "dump" into Google Drive, Happeo finds it all, and important files can be linked into pages for immediate download, or changes on the fly, no matter how deep they are buried. Even full text search is available. The communication via channels is also a fun and effective way of distributing information with a "social media feel", supported by the mobile app. A great way to not be overwhelmed is the option to set the notifications to different levels, so that you may only be notified of posts that have high importance, while being able to catch up on posts of lesser importance at leisure. Integration of chat systems like Google or Slack into channels make for a powerful comms tool across several platforms. The customer community channel is a very helpful way to get insight into other companies' ideas and issues, and has helped us several times with problems we could not solve on our own. It is also monitored by the support team, and the response time is very fast, no matter how urgent or benign the question might be. There have been some fun discussions, that have also led to the development of new features already. We are very happy with Happeo, and so far there is very little to be desired.