Guru

Show rating breakdown
2,346 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 2 categories
Grid® leader
Serving customers since
2013
Profile Filters

All Products & Services

Profile Name

Star Rating

1987
317
33
5
4

Guru Reviews

Review Filters
Profile Name
Star Rating
1987
317
33
5
4
Verified User
G
Verified User
Enterprise (> 1000 emp.)
10/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Search with Guru's Reliable Chat Bot

|Guru
I use Guru to quickly search through company policy and procedure documents. It makes searching through these documents to answer specific questions quick and easy. I really like how it just works; I didn't need to do anything for the initial setup. Also, the chatbot is good at providing the sources that I need.
Verified User in Legal Services
CL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
10/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simple to Navigate and Great for Client Research

|Guru
It's so simple to navigate and helps me when I need to do research for my clients at work.
Jomari M.
JM
Jomari M.
Service Operations Project CoordinatorMid-Market (51-1000 emp.)
10/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Essential for Workflow Efficiency and Accurate Information

|Guru
The best part about Guru is how seamlessly it fits into my daily workflow. Having instant access to verified, up-to-date SOPs and troubleshooting guides—without needing to leave my current tab or dig through old documents—saves me a huge amount of time and lets me resolve customer cases much faster.

About

Contact

HQ Location:
Philadelphia, PA

Social

What is Guru?

Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.

Details

Year Founded
2013
Website
www.getguru.com