I find Guru easy to read, edit, and add content to. I like being able to manage which teams can access specific cards and group pages, share articles with people I’m training, and highlight information on pages. I can find information quickly with Guru AI or keyword search, which helps in our data-heavy project. The clean UI makes the experience good for both trainers and trainees. I also use favorites a lot to get back to group cards, and I find collections helpful for different lines of business and teams.

We use Guru daily, it's an excellent customizable instruction manual with many different cards that cover many, many issues, it contains the procedures that we'll take during customer support cases, how to identify when to use those procedures and when not to, it's really well built, customizable and it runs quick, the AI feature works great, identifying the correct card to the issue I'm having and showing me the steps that I need to take to solve the case.

I love the follow button so I can have updates if there is new information