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Guru

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2,322 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 2 categories
Grid® leader
Serving customers since
2013
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Star Rating

1965
315
33
5
4

Guru Reviews

Review Filters
Profile Name
Star Rating
1965
315
33
5
4
Avelino M.
AM
Avelino M.
04/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Centralized Knowledge Hub with Selective Visibility

|Guru
I like that we can share knowledge, but that it also has a feature to keep some of that information to certain individuals so it's not visible to the whole company. I can choose what teams are able to see what, and it's also easy to verify and keep up to date. The ability to keep sensitive topics locked out of public view, is very useful. We integrate Guru with Chrome, Zendesk, and Slack, which are great integrations.
Lukas O.
LO
Lukas O.
03/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Guru review

|Guru
The new AI tool that we can search what we are looking for and it have an answer and the suggested answer gives a resume about what we are looking for and saves a lot of time
Amit K.
AK
Amit K.
Audit Executive at BSR & Co. LLP | Pursuing CIA(IIA)
03/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy-to-Use Centralized Knowledge That Boosts Efficiency

|Guru
Guru stands out because it’s easy to use and keeps knowledge centralized in one place. It helps ensure the right information is available exactly when I need it, which reduces my reliance on others and makes my work more efficient overall.

About

Contact

HQ Location:
Philadelphia, PA

Social

@Guru_HQ

What is Guru?

Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.

Details

Year Founded
2013
Website
www.getguru.com