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Guru

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2,323 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 2 categories
Grid® leader
Serving customers since
2013
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1966
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Guru Reviews

Review Filters
Profile Name
Star Rating
1966
315
33
5
4
Cheryl J.
CJ
Cheryl J.
04/22/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Knowledge Management, Needs Better Analytics

|Guru
I use Guru as an internal knowledge base for our small Support team and appreciate the quick access to up-to-date internal references. I find the ability to track validity and updates very helpful, as I can assign different people to review and validate the cards at different timeframes.
Oren F.
OF
Oren F.
Employee Experience | Recognition and VoE | DE&I Advocate | Employee Value Proposition. Increase Retention and Engagement by creating a Culture of Recognition and Belonging
04/22/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Efficient Knowledge Management with Room for Notification Improvements

|Guru
I use Guru as an internal knowledge management and repository for the company. I really appreciate its fantastic search capabilities, which minimize the need to bookmark and update links to content and assets.
Richard B.
RB
Richard B.
Customer Success Team Leader at Syncee
04/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Organized Processes, Needs Better Formatting

|Guru
I like using Guru to keep our processes neatly organized and appreciate how it serves as a go-to source for all our processes. I love the ability to make a well-structured knowledge base, and I find it very useful to be able to make multiple boards for multiple teams. The initial setup was pretty easy as well.

About

Contact

HQ Location:
Philadelphia, PA

Social

@Guru_HQ

What is Guru?

Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.

Details

Year Founded
2013
Website
www.getguru.com