Guru
2,346 reviews
- 1 profiles
- 7 categories
Average star rating
4.7
#1 in 2 categories
Grid® leader
Serving customers since
2013
Guru Reviews
VM
Valeria M.
Seasonal Customer Service AssociateEnterprise (> 1000 emp.)Guru Always Delivers Helpful Answers and Reviewable Cards
I love that I can post a question or write about a particular case in which I need help with deciding which process is best to proceed with and Guru always gives me the results. Also provides Guru cards I can review for further information.
EA
Ezzalden a.
Inside SalesMid-Market (51-1000 emp.)Easy interface, fast results, and a hugely helpful AI assistant
Easy to access, with an even easier interface. The AI assistant is a huge help too—rather than digging through articles, I can just type my question and it finds the right article and summarizes it for me. Support is also very helpful, and the results come back really fast.
JG
Jeff G.
Assistant Director: Information ManagementMid-Market (51-1000 emp.)Quick, Spot-On Results and Affordable for Our Non-Profit
The results Guru returns are quick and spot on. Making sure the cards are tagged well makes sure these results are accurate.
About
What is Guru?
Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.
Details
Year Founded
2013
Website
www.getguru.com