Product Avatar Image

Hiver

Show rating breakdown
1,280 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
Serving customers since
2011
Profile Filters

All Products & Services

Profile Name

Star Rating

952
278
34
7
9

Hiver Reviews

Review Filters
Profile Name
Star Rating
952
278
34
7
9
Lindsey B.
LB
Lindsey B.
03/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly Task Sorting with Fast Alerts for Teams

Great way to sort tasks for a multi users within a company! Quick alert sytem and user friendly.
Cyril Philip D.
CD
Cyril Philip D.
03/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simple, Clean Gmail-Based Team Email Management That Helps a Lot

It is a simple, clean, Gmail-based team email management which helps us a lot. Easily categorized and accessible.
Nadia S.
NS
Nadia S.
Operations Manager | Startups | SaaS | B2B 🚀
03/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Efficient Inbox Management with Stellar Free Features

What I really like about Hiver is that even the free plan offers amazing features. We're able to categorize emails, set responsibilities, use tags, and have internal chats, which is extremely helpful for managing our shared inbox and avoiding confusion about who is responsible for what. These features are available on the free plan, and they make managing emails much easier. Additionally, once an email is received, we can quickly categorize it and assign responsibilities, which keeps our team running smoothly. The tags are super helpful for identifying urgent matters, so everyone knows their responsibilities and which tasks are urgent right when they check the inbox. The chat feature is great too because it allows us to have contextual conversations without leaving the platform, which speeds up communication significantly. Setting up Hiver was a breeze, even for those of us who aren't IT experts; onboarding took less than ten minutes.

About

Contact

HQ Location:
San Jose, CA

Social

@hiverhq

What is Hiver?

Deliver personalized service across communication channels such as Emails, Chats, Voice and WhatsApp. Easily drive visibility and accountability for each conversation, ensuring no query is overlooked. Enhance team collaboration on email responses without the hassle of CCs and forwards. With Live Chat, assign customer chats to agents and respond to them in real time. Set up chatbots to provide 24/7 customer support for immediate assistance and enhanced CX. Respond to WhatsApp messages and manage customer calls within your inbox without switching between different applications. Designed for support, finance and IT teams, Hiver is trusted by 10,000+ teams globally, including Flexport, Harvard University, and Epic Games.

Details

Year Founded
2011