Gong

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6,787 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.7
#1 in 7 categories
Grid® leader
Serving customers since
2015

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Gong Reviews

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Profile Name
Star Rating
5944
758
65
5
14
Grace D.
GD
Grace D.
Business Development repMid-Market (51-1000 emp.)
10/14/2026
Validated Reviewer
Review source: Organic Review from User Profile

Good conversation recaps, but AI can skew overly positive

|Gong
I like that it gives a good recap of the convo, and call recording and call analysis have been solid for me overall.
Vanshika S.
VS
Vanshika S.
Account ManagerMid-Market (51-1000 emp.)
10/13/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Gong Makes Sales Easier, but Could Be More User-Friendly

|Gong
I like using Gong for sales trend analysis, live pipeline management, and the calendar. The CRM integration is useful, and it gives me a mostly reliable record of conversations. Deal visibility improved a little, and conversation insights are something managers or reps act on sometimes.
mackenzie n.
MN
mackenzie n.
New Business Sales Program ManagerEnterprise (> 1000 emp.)
10/12/2026
Validated Reviewer
Review source: G2 invite

Mostly reliable conversation records and frequently used coaching insights

|Gong
I like that it gives a mostly reliable record of conversations. The conversation insights for coaching get acted on frequently, and the interactive dashboards, risk analysis, and coaching materials have been solid for me.

About

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HQ Location:
San Francisco, California

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What is Gong?

Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.

Details

Year Founded
2015
Website
www.gong.io