Gong
6,679 reviews
- 1 profiles
- 7 categories
Average star rating
4.7
#1 in 5 categories
Grid® leader
Serving customers since
2015
Gong Solutions
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Gong Reviews
UC
Verified User in Computer Software
Like having a personal note-taker for every call
The AI meeting summaries and ability to turn them into follow-up emails is amazing. I also love that the summaries are more concise than my own notes, calling out next steps, key takeaways, etc. I love the outlines and the points of interest to find specific key words and have started to ask AI to suggest ways to improve my overall presentation style. I love the helpful feedback.
PV
Praveen V.
Automated call recording + transcription helps cut manual work and understand customers
I found most value in automated call recording, transcription, and analysis. This removes the manual note-taking burden and gives you a searchable record of every customer conversation.
AG
Anthony G.
Mid-Market Licensing Representative @ MPLC | LicensingEasy-to-Navigate UI, Seamless Salesforce Integration, and Fast Support
The UI is very easy to navigate, and it integrates really well with Salesforce and other platforms. Support is always quick, and they’re great at providing the training you need to use the platform effectively. They’ve also introduced lots of new AI features recently, which are great.
About
What is Gong?
Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.
Details
Year Founded
2015
Website
www.gong.io