Gong
6,786 reviews
- 1 profiles
- 14 categories
Average star rating
4.7
#1 in 7 categories
Grid® leader
Serving customers since
2015
Gong Solutions
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Gong Reviews
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)Great call analysis and deal visibility, but the AI tools can be slow
I love how I can analyze calls and see what is working and what not to strategise outreach. It gives a very reliable record of conversations, and deal visibility improved significantly. Conversation insights also get acted on frequently.
DM
Deivis M.
Business Development Representative Enterprise (> 1000 emp.)Amazing tool
What I value most is being able to revisit conversations with partners and customers, capture important details, and use AI summaries to organize key takeaways and next steps.
As a Cloud Services Advisor, this helps me document needs, commitments, and opportunities, prepare for upcoming meetings, and follow up more effectively. I also find it helpful to share meeting information by email. Gong lets me focus on the conversation and revisit the details afterward to keep the sales process moving forward.
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)game changer for being able to listen to calls
The ability to search calls by sentence, keyword, or phrase. To get an idea of how often someone is saying something on demos or calls
About
What is Gong?
Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.
Details
Year Founded
2015
Website
www.gong.io