Gong is a great tool, the best thing I like as a bdr is the recording, it helps you stay focus during the calla and you can come back later to the notes

I like how Gong makes it easy to review customer conversations after a call with its call recording, transcript, and searchable notes, so I don't have to rely only on memory or manual notes. It's fantastic that I can quickly go back to specific parts of the conversation, confirm customer requirements, and identify clear follow-up actions. I also value that Gong helps the whole team stay aligned, enabling teammates to review the same call and understand customer context without attending every meeting. Gong helps save time, reduce miscommunication, and improve the quality of customer follow-ups. With features that help me record and review customer calls, capture meeting notes, track follow-up items, and share important conversation insights with my team, it keeps me organized and better informed about customer needs. Gong also records and transcribes conversations, captures key points, and makes following up accurately much easier. Teammates get visibility into customer discussions and action items through Gong, streamlining our workflow alongside meeting, CRM, and internal communication tools. The platform feels more suitable for organizing and sharing insights on customer conversations compared to just using default meeting summaries from other tools like Google Meet and Zoom.

AI Recap provides helpful summaries, outlines, and clear next steps and is accurate and easy to leverage without much editing.. I also like how easy it is to share with clients, and how searchable everything is by attendee or client. Being able to save calls into different folders is useful as you ramp up and use them for training. UI is intuitive as is navigating the platform. Overall using the Gong makes work much more efficient and makes collborating easier.