Gong
6,726 reviews
- 1 profiles
- 7 categories
Average star rating
4.7
#1 in 7 categories
Grid® leader
Serving customers since
2015
Gong Solutions
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Gong Reviews
GB
Gagan B.
Member at GTM IndiaVery reliable call records, but AI insights don’t translate into action
It gives me a very reliable record of conversations. The AI was useful for analysing multiple customer calls and quickly identifying recurring pain points and objections, spotting patterns that would have been difficult to find by reviewing each call individually. The conversation summaries are good.
DM
Dave M.
Sales at Western National InsuranceGood documentation of conversations, but interpretation and response are less clear
I like that it captures and documents the subject matter of customer conversations well, and the decision-making, predictive forecasting, and actionable insights capabilities meet my needs.
UC
Verified User in Consulting
About
What is Gong?
Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.
Details
Year Founded
2015
Website
www.gong.io